User Data Deletion Instructions

In compliance with Meta Platform Terms, this page outlines the data deletion instructions for users of the EonsConnect application (the "App"), owned and operated by Nexteons Technologies LLP.

If you would like to permanently delete your personal data collected and processed by our App, you can do so instantly through our automated self-serve portal:

Self-Serve Account Deletion (Recommended)

You can instantly wipe all your data (including chat histories, AI configurations, file uploads, and Meta API connections) from our servers by following these steps:

1. Log in to your EonsConnect Dashboard.
2. Navigate to the Settings page from the main sidebar.
3. Scroll down to the bottom to find the Danger Zone.
4. Click on the Delete Account button.
5. A verification code (OTP) will be sent to your registered email address. Enter this code along with your password to confirm.

Note: Upon confirmation, your data is wiped immediately and permanently. This action cannot be undone.

Manual Deletion Request

If you cannot access your account to use the self-serve deletion tool, you may submit a formal request via email:

To verify ownership, please email us from the address registered to your account and include your business name. We will process manual requests within 7 business days.